Returns & Exchanges
At DHC, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return any unopened or gently used products within 30 days of delivery for a full refund.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.
Pack Your Items
Carefully place the items in their original packaging, ensuring they are securely padded to prevent damage during transit.
Affix Shipping Label
Print your prepaid shipping label provided via email and attach it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing